Privacy Policy

This Privacy Policy explains how JUN AUTO EXPORT (“we”, “us” or “our”) handles personal information when you browse this website, submit a vehicle request, request a quotation, or contact us by email or WhatsApp.

1. Information we collect

We may collect information you provide directly, including your name, destination country, WhatsApp number, email address, requested vehicle brand and model, year requirement, quantity, budget, preferred trade term, and any message you send.

We may also receive basic technical and enquiry-source information, such as the page from which an enquiry was submitted, referral or campaign parameters, browser and device information, and server logs used for security and troubleshooting.

2. How we use information

• To answer enquiries and provide vehicle availability, quotations and export information.
• To communicate about inspections, documents, payment arrangements, logistics and after-sales questions.
• To maintain enquiry records, prevent duplicate or fraudulent submissions, secure the website and improve our services.
• To comply with legal, accounting, customs or regulatory obligations that apply to a transaction.

3. Legal basis

Where applicable law requires a legal basis, we process information to take steps at your request before entering a contract, to perform a contract, to meet legal obligations, for legitimate interests such as responding to customers and protecting our services, or with your consent where consent is required.

4. Sharing and international transfers

We do not sell personal information. We may share only what is reasonably necessary with service providers that support website hosting, data storage, communications and security, and—when you proceed with a transaction—with relevant exporters, inspection providers, freight forwarders, ports, customs agents, financial institutions or other parties needed to process the order. If you contact us through WhatsApp, your use of that service is also governed by WhatsApp’s own privacy terms.

Because we serve international buyers, information may be processed in China or other countries involved in the enquiry, shipment or service provision. We take reasonable steps to use appropriate safeguards where required.

5. Retention and security

We retain information only for as long as reasonably necessary for the purposes described above, including enquiry follow-up, transaction records, dispute handling and legal compliance. Retention periods vary according to the nature of the enquiry and applicable requirements. We use reasonable administrative and technical safeguards, but no Internet transmission or storage method can be guaranteed completely secure.

6. Your choices and rights

Depending on the law that applies to you, you may request access to, correction of, deletion of, restriction of, or objection to the processing of your personal information, and may withdraw consent where processing relies on consent. Some information may need to be retained where required by law or for legitimate transaction records.

7. Cookies and third-party links

The website may use essential browser storage or similar technology needed for operation and security. We do not currently use advertising cookies. If analytics or advertising tools are introduced, this policy and any required consent controls should be updated. Links to third-party websites are governed by their own policies.

8. Children

This website is intended for business buyers and adults seeking vehicle export services. We do not knowingly collect personal information from children.

9. Changes and contact

We may update this policy when our services or legal requirements change. The latest version and update date will appear on this page. To ask a privacy question or exercise a right, please use the email or WhatsApp details shown on our Contact page.